Provides long:term and short:term forecasting for all queue and contact types (calls, chats, and emails). Works with WFM leadership team to create long:term
Role Summary: The role of Inside Sales Manager is to assist in establishing outbound call objectives, provide representatives with opportunities to expand
Provides long:term and short:term forecasting for all queue and contact types (calls, chats, and emails). Works with WFM leadership team to create long:term