Grade 4 Helpdesk Specialist L1 Requirements: : Experience in help desk/call support etiquettes. : Strong problem solving, priority setting, and collaboration
Role : Team Lead Job Description Roles and Responsibilities: : Responsible for SLAs and KPIs (Productivity and Quality) : Manage Contact Center/L1 Helpdesk for
Roles and Responsibilities - Respond to customer requests from various phone, Email, or chat channels. - Resolving technical problems, and suggesting
Job Description - Technical Support Executive Location: Gurugram Experience : 0-3 Years (Fresher's can apply as well) Key Roles and Responsibilities: -Mall
Roles and Responsibilities - Respond to customer requests from various phone, Email, or chat channels. - Resolving technical problems, and suggesting
Roles and Responsibilities - Respond to customer requests that have been escalated from Tier 1 support analysts. - Resolving technical problems, and suggest
Roles and Responsibilities - Respond to customer requests from various phone, Email, or chat channels. - Resolving technical problems, and suggesting
Roles and Responsibilities: - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA - Experience in assemble and de:assemble Desktop
Roles and Responsibilities: Respond to customer requests that have been escalated from Tier 1 support analysts. Resolving technical problems, and suggest
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA -Collaborate and manage vendor support.- Willing to
Roles and Responsibilities - Respond to customer requests from various phone, Email, or chat channels. - Resolving technical problems, and suggesting
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA -Collaborate and manage vendor support. - Willing to
Role::Global Service Desk Location:Gurgaon Experience:2+ Years Global Service Desk/Remote Support Engineer,24/7 Rotation Shift, 6 days a week. Key
- Respond to customer requests from various phone, online, or chat channels. - Resolving technical problems, and suggesting appropriate workarounds to
- Providing customer support over the phone or an Email. - Reaching productivity that meets job standards, while working with speed and accuracy. - Answer