Ability to work independently and collaboratively with cross-functional teams Familiarity with CRM software and marketing automation tools Demonstrated ability
Responsible for recruitment and management of Agents - Identify, recruit and manage advisors.Train and motivate advisors to provide a better understanding of
Communication skills - should be able to read, interpret business documents. Good oral/written communication. Analytical and interpersonal skills. Escalate
Outbound Calls: Initiate outbound calls to prospective customers using the provided contact list. Product/Service Promotion: Clearly and effectively
Analyze, validate and process transactions as per Desktop procedures (L3 & L4). Analyze and research all discrepancies. Investigate and resolve outstanding