Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA - Experience in assemble and de:assemble Desktop and
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA -Collaborate and manage vendor support. - Willing to
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA -Collaborate and manage vendor support.- Willing to