Job ID: Required Travel : Minimal Managerial : No Location: India: Pune (Amdocs Site) Who are we? The Unified Communication group is focused on delivering
P rovide day:to:day localremote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Route problems to internal 2nd and 3rd