Greetings from Infosys BPM Ltd., We are hiring for Service Desk for Pune. Please walk-in for the interview on 2nd Aug 2024 in Indore. Note: Please carry a copy
Responsibilities:Responding to customer inquiries and resolving issues via phone or chatHandling and resolving customer complaints and escalationsKeeping
Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.Conducting surveys to