Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best
JOB DESCRIPTION : - Job Title : - Team Leader Age : -18-35 Experience : - 1-2 Years Locations : - Uttar Pradesh Aligarh, Bahraich, Bhadohi, Bulandshahar,
Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and