Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and
Job details No matching job preferences Salary ₹30,000 - ₹70,000 a month Job type Full-time Shift and schedule Night shift Monday to Friday Benefits &
Job details Salary ₹30,304 - ₹69,285 a month Benefits & Perks Health insurance Job Type Full-time Qualifications - Bachelor's (Preferred) - Business