Analyst Noida Uttar Pradesh

Analyze real time and historic data on operational performance and customer experience Generate and modify user dashboards; partner with development & testing

Analyze real time and historic data on operational performance and customer experience Generate and modify user dashboards; partner with development & testing

Analyze real time and historic data on operational performance and customer experience Generate and modify user dashboards; partner with development & testing

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,

Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and

Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best

We are onboarding customers to RTMS (Remedy Ticketing tool : BMC Helix) and associates would be asking data configuration addition, changes, and deletions.