Technical Support Helpdesk

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,

Requirements : - Min 1:2 years of relevant experience in a technical support role and 6 months on the current grade - Working Knowledge of Operating Systems

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,

Required. Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and

Min 1:2years of relevant experience in a technical support role. - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying

Requirements : - Min 2:3 years of relevant experience in a technical support role and 12 months on the current grade - Working Knowledge of Operating Systems

Requirements: typedisc: : Helpdesk Associate at Grade:5 position in Service Desk : Must be a Graduate. : Good communication skills with international calling

Requirements: typedisc: : Helpdesk Associate at Grade:4 position in Service Desk : Must be a Graduate. : Good communication skills with international calling

Requirements: : Helpdesk Associate at Grade:4 position in Service Desk : Must be a Graduate. : Good communication skills with 6+ months of international

Roles and Responsibilities - Respond to customer requests from various phone, Email, or chat channels. - Resolving technical problems, and suggesting

- Answers the customers contacts via agreed channels and record reported issues. - Identifies issues, apply fixes and investigate root causes using processes

The IT Helpdesk Technician will complement the IT team in the Bengaluru, Karnataka, India offices and provide Level I technical support to our business users.

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Summary As aLMS Adminstrator at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and