Roles and Responsibilities: : Provide L2 technical guidance in activities associated with identification, prioritization and resolution of reported problems
Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS
Requirements: typedisc: : Helpdesk Associate at Grade:4 position in Service Desk : Must be a Graduate. : Good communication skills with international calling
Requirements: : Helpdesk Associate at Grade:4 position in Service Desk : Must be a Graduate. : Good communication skills with 6+ months of international
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Required. Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and