Min 1:2years of relevant experience in a technical support role. - Working Knowledge of Operating Systems such as Windows 7 and 10- Knowledge of identifying
Requirements : - Min 2:3 years of relevant experience in a technical support role and 12 months on the current grade - Working Knowledge of Operating Systems
Requirements: typedisc: : Helpdesk Associate at Grade:4 position in Service Desk : Must be a Graduate. : Good communication skills with international calling
Requirements: typedisc: : Helpdesk Associate at Grade:5 position in Service Desk : Must be a Graduate. : Good communication skills with international calling
Roles and Responsibilities: : Must have Good Communication in English and German language and should have German C1 certification. Provide L2 technical
Roles and Responsibilities - Respond to customer requests from various phone, Email, or chat channels. - Resolving technical problems, and suggesting
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA -Collaborate and manage vendor support.- Willing to
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA - Experience in assemble and de:assemble Desktop and
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA -Collaborate and manage vendor support. - Willing to
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.
Requirements : - Min 1:2 years of relevant experience in a technical support role and 6 months on the current grade - Working Knowledge of Operating Systems