:Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.
Full-time Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry
Roles and Responsibilities: : Must have Good Communication in English and German language and should have German C1 certification. Provide L2 technical
Roles and Responsibilities: : Must have Good Communication in English and German language and should have German C1 certification. Provide L2 technical
Requirements: typedisc: : Helpdesk Associate at Grade:4 position in Service Desk : Must be a Graduate. : Good communication skills with 6+ months of
Roles and Responsibilities: - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA - Experience in assemble and de:assemble Desktop
Roles and Responsibilities - Respond to customer requests from various phone, Email, or chat channels. - Resolving technical problems, and suggesting
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA -Collaborate and manage vendor support.- Willing to
Roles and Responsibilities - Respond to customer requests that have been escalated from Tier 1 support analysts. - Resolving technical problems, and suggest
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA -Collaborate and manage vendor support. - Willing to
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA - Experience in assemble and de:assemble Desktop and
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA - Experience in assemble and de:assemble Desktop and
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA -Collaborate and manage vendor support. - Willing to
Roles and Responsibilities - Respond to customer requests from various phone, Email, or chat channels. - Resolving technical problems, and suggesting
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA -Collaborate and manage vendor support. - Willing to
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA - Experience in assemble and de:assemble Desktop and
Roles and Responsibilities - Respond to customer requests from various phone, Email, or chat channels. - Resolving technical problems, and suggesting
Roles and Responsibilities - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA -Collaborate and manage vendor support.- Willing to
Requirements: : Helpdesk Analyst at Grade:6 position in Service Desk : Must be a Graduate. B.Tech/B.E or any other technical degree preferred : Good
Requirements: typedisc: : Helpdesk Associate at Grade:4 position in Service Desk : Must be a Graduate. : Good communication skills with 6+ months of