Requirements: typedisc: : Helpdesk Associate at Grade:4 position in Service Desk : Must be a Graduate. : Good communication skills with 6+ months of
Requirements: typedisc: : Helpdesk Associate at Grade:5 position in Service Desk : Must be a Graduate. : Good communication skills with international calling
Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.
Requirements: typedisc: : Helpdesk Associate at Grade:5 position in Service Desk : Must be a Graduate. : Good communication skills with international calling