Analyze real time and historic data on operational performance and customer experience Generate and modify user dashboards; partner with development & testing
Analyze real time and historic data on operational performance and customer experience Generate and modify user dashboards; partner with development & testing
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,
Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and
Informs management of Queue trends and service level issues. Develops and maintains accurate schedules for various call center lines of business to ensure best
We are onboarding customers to RTMS (Remedy Ticketing tool : BMC Helix) and associates would be asking data configuration addition, changes, and deletions.
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive,
Full-time Company Description About Sopra Steria Sopra Steria, major Tech player in Europe recognised for its consulting, digital services and software
About the Role: Grade Level (for internal use): 07 Department overview: CTI Tax Solutions provides outsourcing (along with consulting and technology
Full-time Company DescriptionAbout Sopra Steria Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its
Full-time Company DescriptionAbout Sopra Steria Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its
Full-time Company DescriptionAbout Sopra Steria Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its
Full-time Company DescriptionAbout Sopra Steria Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its
Full-time Company DescriptionAbout Sopra Steria Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its
Full-time Company DescriptionAbout Sopra Steria Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its
Full-time Company DescriptionAbout Sopra Steria Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its